Terms and Conditions

GENERAL CONDITIONS OF SALE

 

ARTICLE 1: FIELD OF APPLICATION OF THESE TERMS

The terms and conditions below set forth the contractual relationship between BRUNERO ANTONELLA ANNA MARIA through its COSPLAYANDCO.COM site and its customers through the sale of goods on this site. All services performed by BRUNERO ANTONELLA ANNA MARIA through its COSPLAYANDCO.COM site imply unconditional acceptance by the buyer of these general terms of sale.

For simplicity, the term "COSPLAYANDCO" and "COSPLAY & CO" refers to "Brunero Antonella Anna Maria through its COSPLAYANDCO.COM site".

 

ARTICLE 2: PRESENTATION OF ARTICLES, PHOTOGRAPHS AND TEXTS

Photographs do not enter the contractual field.

On articles sold by COSPLAYANDCO: copyright, intellectual property of the texts and images on the site are the property of COSPLAYANDCO; partial or total reproduction is strictly forbidden.

ARTICLE 3: PRICES OF PRODUCTS AND SERVICES

In various sections of our site are shown prices in euro including taxes, excluding shipping costs (unless otherwise specified). The amount of VAT and shipping charges are specified at the time of order after confirming the contents of the cart. The applicable VAT is the Italian VAT.

ARTICLE 4: ORDER 

The customer validates his order when he clicks on "Confirm the order" at the bottom of the "Payment" page and after accepting these sales conditions. Before this validation, the customer can modify the contents of his shopping cart.

In case of late payment, incorrect address or other problem on customer account, COSPLAYANDCO reserves the right to stop the current order. COSPLAYANDCO will use all the necessary means for a quick solution to the problem.

The customer will receive an e-mail confirming the order insertion.

The data recorded by COSPLAYANDCO are proof of the nature, content and date of the order. COSPLAYANDCO stores this information in accordance with the Italian and European legislative law. Access to this information by the customer can be done by contacting COSPLAYANDCO by e-mail (info@cosplayandco.com).

When an item is marked "in stock" of the COSPLAYANDCO site, it is believed to be available for immediate delivery. If the item is incorrectly stated "in stock" or if two customers simultaneously order a "latest" product in stock COSPLAYANDCO will inform the customer in question by email for the item's unavailability and its next availability.

ARTICLE 5: PAYMENT

In various sections of our site are shown prices in euro including taxes, excluding shipment. The amount of VAT and shipping charges are specified at the time of order after confirming the contents of the cart. The applicable VAT is the Italian VAT.

Customer can pay with PayPal.

Any refunds are made on the same payment format.

ARTICLE 6: DELIVERY OF PRODUCTS SOLD BY COSPLAYANDCO 

All delivery times are indicative and COSPLAYANDCO does not guarantee delivery times.

 

ARTICLE 7: RIGHT TO RETURN AND EXCHANGE THE GOODS

The customer has the right to return the goods 14 calendar days from the date of receipt of the order. After 14 days no refund or exchange is possible.

The customer must return the products to COSPLAYANDCO within fourteen (14) days by post to the following address:

COSPLAYANDCO  c/o Tabaccheria Brunero

Via San Secondo 2

10128 Torino

Contact: Andrea Brunero

+39 011 539773

The customer pays the cost of the return (with the exception of receiving a defective product or sending in defect by COSPLAYANDCO).

If the entire order is not returned and either one or more ordered products are retained by the customer, the delivery costs will not be refunded.

Refund will be made through the payment method used for ordering.

ARTICLE 8: RELATIONS WITH CUSTOMERS - SERVICE ASSISTANCE

For questions about our products or information regarding your purchase you can contact us by our form in the Contacts section.

ARTICLE 9: GUARANTEES

Products sold by COSPLAYANDCO have the legal compliance guarantee (L211-1 and following of the Codice del Consumo) and the Hidden Warranty Guarantee (Article 1641 and following of  Codice Civile italiano).

Customer may return defective or non-conforming products.

ARTICLE 10: TITOLARITY 

Brunero Antonella Anna Maria (COSPLAYANDCO)

Via San Secondo 2
10128 Torino
Italia
E-mail: info@cosplayandco.com; brunero.tabacchi@gmail.com